Privacy Policy
Your privacy matters to us. We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.
Information We Collect
gavalonoxia collects information to provide you with quality financial research education and support services. We gather data through various channels when you interact with our platform.
- Personal details you provide during account registration, including name, email address, and contact information
- Educational preferences and learning goals to customize your experience
- Payment information when you enrol in our programs (processed securely through third-party providers)
- Communication records when you contact our support team or participate in discussions
- Technical data including IP address, browser type, device information, and website usage patterns
- Cookies and similar tracking technologies to enhance your browsing experience
How We Use Your Information
Your information helps us deliver personalized financial research education and continuously improve our services. We use your data responsibly and only for legitimate purposes.
We process your personal information to provide access to learning materials, track your educational progress, send relevant course updates, and offer customer support when needed. Additionally, we analyze usage patterns to enhance our curriculum and platform functionality.
Marketing Communications: With your consent, we may send educational newsletters, course announcements, and relevant industry insights. You can opt out anytime using the unsubscribe link in our emails.
Information Sharing and Disclosure
We don't sell or rent your personal information to third parties. However, we may share limited data in specific circumstances to provide our services effectively.
- Service providers who help us operate our platform, process payments, or deliver educational content
- Educational partners when you specifically request access to their programs or resources
- Legal authorities if required by law or to protect our rights and those of our users
- Business successors in the unlikely event of a merger or acquisition
All third parties we work with are contractually required to protect your information and use it only for the specified purposes.
Your Privacy Rights
Under Australian Privacy Act 1988 and other applicable laws, you have several rights regarding your personal information. We respect these rights and provide easy ways to exercise them.
Access Your Data
Request a copy of the personal information we hold about you, including how we collect and use it.
Correct Information
Update or correct any inaccurate or incomplete personal information in your account.
Delete Your Account
Request deletion of your personal information, subject to legal and contractual obligations.
Restrict Processing
Limit how we use your information while we address any concerns you may have.
To exercise these rights, contact us using the information provided below. We'll respond within 30 days and may need to verify your identity for security purposes.
Data Security and Protection
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Our security practices include encrypted data transmission, secure server storage, regular security assessments, and strict access controls for our team members. We work with reputable third-party security providers to maintain the highest standards.
While we take extensive precautions, no internet-based system is completely secure. We encourage you to use strong passwords and keep your login credentials confidential.
Data Retention
We keep your personal information only as long as necessary to provide our services, comply with legal obligations, and resolve any disputes.
- Active account information is retained while your account remains active
- Educational records are kept for seven years after course completion for certification purposes
- Payment information is retained according to Australian tax and financial regulations
- Marketing communications data is deleted immediately upon unsubscribe
- Website analytics data is anonymized after 24 months
International Data Transfers
gavalonoxia operates primarily within Australia, but some of our service providers may process data internationally. When we transfer your information overseas, we ensure appropriate safeguards are in place.
We only work with providers in countries with adequate privacy protections or those who have committed to international privacy frameworks. Your data remains protected regardless of where it's processed.
Cookies and Tracking
Our website uses cookies and similar technologies to improve your experience, analyze website performance, and provide personalized content. You can control cookie preferences through your browser settings.
Essential Cookies: These are necessary for basic website functionality and cannot be disabled. They include security tokens and user session information.
Analytics cookies help us understand how visitors use our website, while preference cookies remember your settings and choices. You can opt out of non-essential cookies without affecting core website functionality.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. When we make significant changes, we'll notify you via email or through prominent website notices.
Minor updates will be posted directly to this page with a revised effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.
Privacy Questions or Concerns?
Email us at: support@gavalonoxia.com
Call us: +61432421482
Write to us: 71 George Street, Launceston TAS 7250, Australia
We're committed to addressing your privacy concerns promptly and thoroughly. Our support team is available to help clarify any aspect of this policy or assist with your privacy rights.